Georgina Ser Station

(5) VERY HONEST GARAGE

having been told that I need several repairs and asking about I was directed to georginas, they checked over the items on the car and they were happy for to show me and explain what was going on...long story short saved a small fortune and when I accidently overpaid by £20 it was handed back to me now that's the kind of honesty I look for...cant recommend enough

(1) Not to be trusted

Where do I start, First off would not trust these people with my car again. Took my ST in for a MOT, needed to get the rear calliper and brake cable changed beforehand. While doing the MOT they found that there was a hole under the side skirt that would need to repaired to get it through the MOT. The side skirt was removed and the welding was done. When I went back to see them the next day I was told it failed due to the below Repair immediately (major defects): • Parking brake efficiency below requirements (1.4.2 (a) (i)) • Brake lever has insufficient reserve travel (1.1.2 (a)) • Exhaust carbon monoxide content after 2nd fast idle exceeds default limits (8.2.1.2 (b)) • Exhaust carbon monoxide content at idle exceeds default limits (8.2.1.2 (b)) • Nearside Rear Suspension component mounting prescribed area excessively corroded significantly reducing structural strength (5.3.6 (a) (i)) Repair as soon as possible (minor defects): • Nearside Front Anti-roll bar linkage ball joint dust cover severely deteriorated (5.3.4 (b) (i)) Also that he was not able to the side skirt back on the car. • I was then told that I would need to get new Catalyst Converts to get it to pass which I brought at a great price, Also that this is not something they want to do for less than £300, the people I brought these off of a supplier of stainless steel exhaust suppliers in Essex , mand they was only charging £75 each one. I took the car and went to another garage to see if someone local would be able to fit these. Lucky for me they know what they are doing. They told me that I would need to run an injector cleaner through is as when they did an emission test it was not far off. They also told me that the welding was not done correctly and that it needed to be Seam welded not spot welded as the side skirt was still off the car this would be a MOT failure. When I questioned Arnie about this his exact words was once the side skirt is back on the car you wouldn’t be able to see this so it doesn’t matter, even though the side skirt was still not on the car it would have to be failed due to this. After hearing this I could not trust this garage with my car and decided to take it to another one. As I said before lucky for me they knew what they was doing, My MOT was checked again and to my surprise there was a lot on there that Arnie had missed Do not drive until repaired (dangerous defects): • Offside Front Inner Tyre has ply or cords exposed edge----225/40/18 (5.2.3 (d) (ii)) Repair immediately (major defects): • Brake lever has insufficient reserve travel (1.1.2 (a)) • Windscreen washer not working (3.5 (a)) • Nearside Windscreen washer provides insufficient washer liquid (3.5 (a)) • Offside Windscreen washer provides insufficient washer liquid (3.5 (a)) • Nearside Rear Outer Seat belt anchorage prescribed area strength or continuity significantly reduced sill has an insufficient welded repair (7.1.1 (a) (i)) • Front Registration plate does not conform to the specified requirements incorrect spacing between first and second sets of characters (0.1 (d)) • Rear Registration plate does not conform to the specified requirements spacing incorrect between first and second set of characters (0.1 (d)) • Exhaust carbon monoxide content after 2nd fast idle exceeds default limits (8.2.1.2 (b)) Repair as soon as possible (minor defects): • Nearside Rear Brake hose slightly twisted (1.1.12 (b) (i)) Monitor and repair if necessary (advisories): • Nearside Front Inner Tyre worn close to legal limit/worn on edge edge-----225/40/18 (5.2.3 (e)) • Offside Front Inner Tyre worn close to legal limit/worn on edge edge----225/40/18 (5.2.3 (e)) • Nearside Rear Inner Tyre worn close to legal limit/worn on edge edge----225/40/18 (5.2.3 (e)) • Offside Rear Inner Tyre worn close to legal limit/worn on edge edge----225/40/18 (5.2.3 (e)) • Offside Rear tyre has splitting on inner sidewall----225/40/18 How could Arnie’s team miss so many thing off the MOT and considering that I had paid him £290 in cash as funny enough the card machine was not working that day, also no receipt given even though asked for one. Also he replaced the rear calliper and had twisted the brake hose when putting this back, but not only that the new tyres that I had brought could not be put on as Arnie garage had damaged the Lock Nut by using an air gun to tighten it up, which he tried to deny but he was the last person to use this. He did however say he had cctv evidence but failed to provide this. More money spent on getting them removed and damaging the alloys, and also having to get the twist in the cable hose and welding done correct. I will be taking this up with trading standard, as I have given him the chance to repay me for the damages and repairs to the alloys which has caused.